EFFICACY OF COMMUNITY MEDIATION
Resolved disputes
The number of disputes that are successfully resolved through mediation is an indicator of the effectiveness of the program.
Satisfaction of parties
Surveys or feedback from the parties involved in the dispute can provide insight into their level of satisfaction with the mediation process and its outcome.
Cost-effectiveness
The cost of mediation compared to traditional litigation is another way to measure the effectiveness of the program.
Time-saving
Mediation typically takes less time than traditional litigation, which is an important indicator of the effectiveness of the program
Repeat litigations
If the parties involved in the dispute are satisfied with the outcome of the mediation, they are less likely to seek further legal action.
Promoting trust, peace and reconciliation
Community Mediation programs can also be seen as an important initiative for promoting peace and reconciliation within local communities in Sri Lanka.